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How many times have you found it hard to concentrate while one of your friends was trying to tell you about the latest happenings in his life? Remember these phrases? “Hey, are you still following my story?”, “Earth to Jim (or place your name here)” or “Okay, I’ll just stop talking, you’re not paying attention.”. If you do, try to recall what exactly were you doing prior to hearing the sentences above. Yes, you were probably daydreaming, thinking about that shiny sports car you saw earlier, mentally talking to your boss about that promotion you deserve or any other action or issue that had nothing to do with your friend and his story. And yet, you know you really wanted to listen to him and be there next to him and not “there” inside your own mind. What happened? Why do you sometimes find it hard to focus on a person speaking? Why are there moments when you want to assimilate relevant information from an oral presentation and yet you cannot, because somewhere down the road the lights go out and takes some time until you turn them on again?
Well, my dear reader, listening in an efficient manner is an art on its own. Retrieving the most relevant data using the act of listening it is not as easy as it may seem. There are so many books about how to be a great speaker, yet not so many about how to be a great listener. However, when a message is not received in a proper manner, you don’t always find the problem in the listener’s part of the court. A low voice speaker, an incoherent form of the speech or a message that is just too complex might also influence the efficiency of communication. But this is not the theme of this article, so I will bring the ball into the listener’s court and share with you a few tips on how to become a better listener.
Define the area of interest. You will pay more attention when the information presented regards your own fields of interest, activity or performance. So, when listening, ask yourself “How can I use this information ?”, “Is there anything that I can use from this speech in order to make my life better?”, etc.
Message, not presentation. Judge the content, not the skills of the speaker. While the person in front of you may not be the best orator, try to understand the core of his display, the message.
Attitude: cooperative. Be receptive and place yourself on the same side with the speaker; Even though his oppinions are different from yours, listen with respect and be open-minded regarding ideas or theories supported by strong arguments.
Main ideas. Discover the main ideas in the presentation and focus your attention on them.
Flexibility. If you decide to take written notes, use more systems of encoding the message: diagrams, spider-maps, roman numerals, etc.
Distraction to the minimum. Try to block the disturbing factors around you, such as background noises, great views outside the window, etc.
Be less emotional. Feel but do not let yourself overwhelmed by emotions. I am not saying that you should be insensitive, just try not to respond to words in an emotional manner.
Remain cool.Yes, I know you may be really excited about the speaker’s point of view, theory and arguments. Yet, try to remain calm and listen to everything he has to say, before jumping to conclusions (or worse, interrupting the display).
Exercise your listening skills. Participate to as many presentations, courses, conferences, etc. Meet your friends and ask them to talk about themselves.
Exercise your concentration. There are many ways to improve your level of concentration. I recommend you a 5 minutes state of meditation. Mentally focus for 5 minutes on a word or object. See it in your mind and if distraction occurs, bring the mental image of the object/word back as primary.
Diversity. Find or create situations that can help you exercise the process of listening. Change speakers, subjects, places, etc.
Feel free to add to this list any methods, activities or techniques that may help you or others to become better listeners.
Improve your listening skills by trying the tips above, but most of all, listen to what life has to say to you for that may hold the key to your moments of happiness!
P.S. I wonder how many times have you stopped from reading this article and engaged in some other activity?
Article by Lucia Grosaru

